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Privacy Policy

Duskmode Last updated: 31 October 2026

 

This Privacy Policy explains how Nine Point One L.L.C-FZ ("we", "us", "our"), Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E., collects, uses, shares and protects personal information when you visit our website at duskmode.co (the "Website") or use the Duskmode iOS application (the "App"), together the "Service". Nine Point One L.L.C-FZ is the data controller for the Service.

 

Contact for privacy matters: contact@ninepointone.com
 

1. Summary

  • The App works primarily on your device. Your app settings, sleep sessions, protocol check-ins, and blocked-app selections are stored on your iPhone.

  • We do not sell your personal information.

  • We do not use Apple Screen Time or Family Controls data for advertising, marketing or profiling.

  • We do not collect health data. We do not use HealthKit.

  • Sign-in is optional. You can use the App without an account.

  • The Website uses analytics and cookies, and you can turn them off at any time.

  • You can delete your account and data from within the App, or by emailing us.
     

2. Information We Collect

a) Information you give us

 

  • Account details, if you choose to create an account (such as email address and first name).

  • Messages you send us, such as support or feedback emails.

  • Preferences you choose during onboarding, such as your wake and bedtime schedule and the apps you choose to block.

 

b) Information collected by the App

 

  • Usage data you record in the App, such as session times, protocol check-ins, streaks, trend statistics, and blocked-app selections. This is stored on your device by default.

  • Audio preferences and playback history.

  • Technical diagnostics such as app version, device model, iOS version, crash reports, and anonymous performance data.

  • Purchase status and subscription information, received from Apple and, where applicable, from RevenueCat.

  • Product usage events (for example, "onboarding completed" or "session started") that help us understand how the App is used. These are associated with a pseudonymous identifier.

 

We do not access the contents of your other apps, messages, photos or browsing history.

 

c) Information collected by the Website

 

  • Device and browser information, approximate location derived from your IP address (country or city level), referring page, pages viewed, and time on site.

  • Cookies and similar identifiers used for website analytics, as described in Section 4.

  • Information you enter in forms, such as your email address if you contact us or join a waitlist.

 

d) Apple Search Ads attribution When you install the App from an Apple Search Ads campaign, Apple may provide us with attribution data (such as the campaign and ad group) so we can measure performance. Apple does not give us your name or contact details through this process.
 

3. How We Use Your Information

We use personal information to:

 

  • provide, operate, maintain and improve the App and Website;

  • deliver features such as sleep sounds, protocol tracking, streaks and trend statistics;

  • process subscriptions, restore purchases and provide customer support;

  • send transactional messages (such as account, billing or security notices), and, with your consent or where permitted by law, marketing messages that you can opt out of at any time;

  • measure the performance of our marketing and understand how users find and use the Service;

  • detect, prevent and address fraud, abuse, security issues and technical problems;

  • comply with legal obligations, including tax and accounting requirements in the UAE and other jurisdictions where we operate.

 

Where we rely on consent (for example, for non-essential cookies, advertising tracking, or marketing emails), we will obtain it before processing. Where we rely on legitimate interests (for example, basic analytics and security), we balance those interests against your rights.
 

4. Website Tracking, Analytics and Cookies

The Website uses cookies and similar technologies. Non-essential cookies, including analytics cookies, are only set after you have made a choice in our cookie banner, where consent is required.

 

Website analytics. We use analytics tools to measure how visitors use the Website, such as which pages are viewed and where traffic comes from. These tools may collect a pseudonymous identifier, the pages you view, device and browser information, and approximate location derived from your IP address.

 

Turning analytics and cookies off. You can turn off non-essential cookies and analytics at any time:

 

  • Cookie banner. Use the cookie settings link in the footer of the Website to accept or reject non-essential cookies.

  • Browser settings. Block or delete cookies in your browser. Disabling cookies may affect how parts of the Website work.
     

5. App Tracking and Advertising

Apple App Tracking Transparency. The App may ask for your permission to track you across apps and websites owned by other companies, under Apple's App Tracking Transparency framework. If you decline, the App will not use your device advertising identifier (IDFA) for tracking. We may still measure aggregated, non-identifying install and conversion data through Apple and our advertising partners.

 

Mobile measurement partner (MMP). We use [MMP name] as our mobile measurement partner to measure how users find and use the App, including installs, in-app events and subscription purchases, and to attribute them to our advertising campaigns. The MMP receives your device identifiers (such as the IDFA, if you allow tracking), IP address, device and app information, and event data. It does not receive the contents of your sleep sessions or Screen Time data. We may share hashed or aggregated data from the MMP with advertising partners, as permitted by your App Tracking Transparency choice.

 

Apple Search Ads. We use Apple Search Ads to promote the App. Attribution data is described in Section 2(d).

 

Turning off app tracking. Turn off "Allow Apps to Request to Track" in iPhone Settings > Privacy & Security > Tracking. You can manage Apple advertising in Settings > Privacy & Security > Apple Advertising.
 

6. Sharing Your Information

We share personal information only as described below:

 

  • Service providers (processors) that help us run the Service under our instructions, including cloud hosting and database providers, analytics providers, email delivery, crash reporting, and customer support tools.

  • Subscription providers, including Apple (App Store) and RevenueCat, which manage purchases and entitlements.

  • Mobile measurement partner described in Section 5, which receives the data listed there.

  • Measurement partners listed in Section 5, to the extent you have consented.

  • Legal and safety: where required by law, court order or government request, or to protect the rights, safety or property of Nine Point One L.L.C-FZ, our users or others.

  • Business transfers: in connection with a merger, acquisition or sale of all or part of our business, subject to this Privacy Policy.

 

We do not sell your personal information, and we do not share your usage data or Screen Time data with advertisers.
 

7. International Transfers

We are based in the UAE, and our providers may process information in other countries, including the United States, the European Union and Singapore. Where we transfer personal information internationally, we use appropriate safeguards, such as contractual clauses, as required by applicable law, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where relevant, the EU and UK GDPR.
 

8. Data Retention

  • Account and profile data: kept while your account is active, and deleted within 30 days after you delete your account, except where we must keep it longer for legal or tax purposes.

  • On-device App data: stored on your iPhone until you delete it in the App or uninstall the App.

  • Analytics data: typically retained for up to 12 months, unless a longer period is required.

  • Advertising and cookie data: retained according to each provider's policy and the expiry of the relevant cookie.

  • Support correspondence: retained for up to 3 years.

  • Records of purchases and invoices: retained for the period required by UAE tax and accounting law.
     

9. Your Rights

Depending on where you live, you may have the right to:

 

  • access the personal information we hold about you;

  • correct inaccurate or incomplete information;

  • delete your personal information;

  • restrict or object to certain processing, including direct marketing;

  • withdraw consent at any time, without affecting the lawfulness of processing before withdrawal;

  • receive a copy of your data in a portable format;

  • lodge a complaint with a data protection authority.

 

To exercise these rights, email contact@ninepointone.com from the address associated with your account, or use the in-app settings. We will respond within the time required by applicable law, and we may need to verify your identity first.

 

UK and EU residents may contact their local data protection authority. UAE residents may contact the UAE Data Office.
 

10. Account Deletion

You can delete your account at any time in the App under Settings > Delete Account. Deletion removes your account and associated personal information from our systems, subject to Section 8. On-device data is removed when you delete the App or use the in-app delete option. Deleting the App does not cancel an active subscription; you must cancel it in iPhone Settings under your name > Subscriptions.
 

11. Children

The Service is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.
 

12. Security

We use reasonable technical and organisational measures to protect personal information, including encryption in transit (TLS), access controls, and on-device storage protections provided by iOS. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your device passcode and Apple ID secure.
 

13. Third-Party Links

The Website and App may link to third-party websites and services. Their privacy practices are governed by their own policies, which we encourage you to read.
 

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page, change the "Last updated" date, and, where changes are material, notify you in the App or by email before they take effect.
 

15. Contact Us

Nine Point One L.L.C-FZ Meydan Grandstand, 6th Floor, Meydan Road Nad Al Sheba, Dubai, U.A.E. Email: contact@ninepointone.com

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